We want your order to reach you safely and on time.
• Processing Time: Orders are usually processed within 3-5 business days.
• Delivery Time: Standard delivery within India takes 7-10 business days.
International orders may vary depending on location and customs.
• Shipping Charges: We offer free shipping on orders above ₹999. For other orders, a delivery fee will be applied at checkout as per the location.
• Order Tracking: Once your order is shipped, you’ll receive a tracking link via Email/Whatsapp.
• Delays: While we work with reliable courier partners, delays due to weather, festivals, or customs are beyond our control.
• We request you to please be patient in any such circumstances. :)
• All orders are prepaid.
If you have any shipping questions or need assistance, please contact us at:
Support ID: mail@jolenenco.com